We love partnering with this client due to the fact that they are a fun “experience” based retail café and as they are a nationally recognised brand who are loved by millions of Australians. They have multiple venues that have been destinations for consumers across the country for over 20 years, so chances are, you probably have walked through their doors as a customer.
We have multiple opportunities available for the role of Shift Supervisors at Craigieburn Central, so if the sound of working with indulgent products and a fun inclusive team environment where team members are a priority, and the focus is on developing talent and career development from within excites you, then we suggest you read on!
The Role:
If successful, your primary purpose as a Shift Supervisor is to ensure your customers are “wowed” at every interaction with your team. Essentially, you are responsible for the effective and consistent operations of the shift at your outlet with the support of the Café Manager.
More specifically, your key accountabilities in this role will be the following:
- Deliver, with your team, a memorable customer experience at every touch point
- People management and engagement
- Daily operations
- Workplace Health and Safety and compliance
The Ideal Candidate:
As a Shift Supervisor, ideally you will be an energetic, customer centric and solutions focused individual who loves the hospitality (café) industry.
You come with the right attitude and be adaptable and we’ll teach you long-life skills in customer service and guest experience.
You will have demonstrated ability in the following criteria to be successful:
- Must have previous hospitality experience (in supervisory roles is an advantage)
- Have coffee making experience
- Driven to provide excellence in customer service
- A can do attitude (be solutions focused)
- Ability to work well collaboratively as part of a team
- Create a consistently harmonious work environment
- Can work quickly and efficiently
- Have a high standard of personal presentation
The Benefits:
- A company that you will be proud to work for
- base salary + super (permanent, Part-Time role)
- Kind and dynamic leadership team
- Free ‘on shift’ meals
- Personalised training and development programs
- Career growth opportunities as the business is going through an aggressive growth plan
- Opportunity to be part of a team of passionate professionals
- A supportive environment and long term job security
If you are interested in this role and believe you will be an asset to our client, we encourage you to “APPLY NOW”.
